Training FAQ

I purchased a course but did not receive my username and password set-up.

Confirmation e-mails with username are sent within 24 hours of purchase. Please send a follow up e-mail to support@nationalsafety.ca if you have not received it within that time period.  

The National Safety Learning Management System (LMS) Brightspace will email you login information within 24 hours of purchase.

Yes, we offer customized training tailored to meet your organization’s specific needs. We can adapt our programs to your goals, schedule, and skill level. Contact us to discuss your requirements and create a personalized training plan.

We have produced many customized courses for clients and would be happy to discuss development of one for your team. We are always making new courses available, check back frequently for new offerings. Follow us on LinkedIn for updates.

Login to the National Safety Brightspace site and access your user profile. This can be found by clicking on your name where it appears on the top right-hand side of the page and selecting “Profile” from the options. Once you have navigated to your profile, near the top of the page you’ll find a heading called “Awards Showcase”. Any certificates you have earned from a National Safety training course will appear there for you to re-download.

If you have difficulty, please e-mail support@nationalsafety.ca with your username and the course information.

If you have forgotten your username and/or password, please reach out to us at support@nationalsafety.ca for assistance. Please include the First and Last name and email address of the affected account.

Many of our online courses can be delivered in-person, and customized to your organization, if required. Please reach out to us at support@nationalsafety.ca to discuss with a member of our team.

Volume Registrations

Our checkout process is only configured to capture information about one participant at a time. Each enrollment will need to be purchased individually using the checkout process. For larger enrollment requirements, please reach out to National Safety at support@nationalsafety.ca for support and bulk rate information.

Bulk purchases require the same mandatory information as individual purchases. In order to assist you in preparing for a bulk purchase, we have provided a downloadable “User Information Intake File” for you to begin compiling the required information.

Contact Our Support Team

If you have any questions, please reach out to us and our support team will get back to you within 24 hours.