Investigations
Canada’s Leading Specialists in Workplace and Serious Incident Investigations
National Safety delivers investigative expertise when clarity matters most. Our investigations team has decades of combined experience, including backgrounds in policing and regulatory enforcement, as well as senior corporate roles in labour relations and health, safety, and environmental management within international private and publicly traded companies.
We are skilled in a wide range of investigative methodologies, including SCAT, TapRooT®, 5 Whys, Causal Reasoning, Fishbone analysis, and other structured root cause approaches. More importantly, we understand when and how to apply each method to uncover not just what happened, but why.
Our deep and diverse experience combined with a proven track record allows us to deliver thorough, unbiased, and defensible investigative services to our clients.
Turning incidents into insight
When the stakes are high and the facts matter, experience makes the difference.
- Serious Incident Investigations
- Fatality Investigations
- Whistleblower Investigations
- Workplace Harassment / Violence Investigations
- Whistleblower Investigations
- Investigation Auditing
- Development of Investigation Policies and Procedures
- Investigation Training
Contact National Safety to engage a trusted investigative partner when you need them most.
Fast Incident Response Services Team
As part of our investigation services, the Fast Incident Response Services Team (F.I.R.S.T.) is able to respond on behalf of the client to conduct a thorough, privileged and confidential incident investigation, provide scene security, evidence collection, witness statements, root cause analysis, report and recommendations. Our highly trained investigators have the knowledge and experience to prepare all required documentation for court purposes, including civil litigation, criminal prosecution, Federal and Provincial offences. This includes testifying on behalf of a client and pre-trial preparation of employees giving testimony in legal proceedings.
Why it Matters
Conducting thorough and accurate workplace investigations is essential for protecting organizations and maintaining a fair, compliant work environment. National Safety’s team of subject matter experts provides impartial, evidence-based investigations that establish a clear factual record and support sound, defensible decision-making. Our expertise helps organizations demonstrate due diligence to regulators, insurers, and courts while reducing legal and financial exposure. By ensuring each investigation is conducted with precision and professionalism, we help employers reinforce accountability, maintain employee trust, and identify underlying issues that may pose future risk. With National Safety’s guidance, organizations can manage complex incidents confidently and strengthen their overall operational integrity.
Testimonials
Grant Ireland – Suncor
Senior Specialist“I love that I can trust National Safety to deliver their expertise for my incident management (investigations) needs without me handholding them. Whether it be cold eyes review or to provide a comprehensive quote for work at the drop of a hat, National Safety's professionalism is easy to spot as it clear and apparent with their interactions with me as a client.”
Brent Buckingham - Amrize Canada Operations
Performance Manager“I found working with NSS they were knowledgeable and were always looking for a solution for the problem. They were not there to blame anyone when there was an incident and showed great empathy when required.”
